Dear Friends,
Lotus owes its buoyancy to three fundamental principles, which are part of its DNA: its dedication and commitment, quality and performance, and its ability to provide the highest level of customer satisfaction.
We know that it is our quality – quality in our services & operations, quality in our people and quality in our relationships that has delighted customers for years and why our sponsors’ consider Lotus as their right partners for all their study requirements.
As a testimony of our commitment to quality and excellence, Lotus has been awarded the prestigious International Star for Leadership in Quality Award (ISLQ) in the Gold category at the B.I.D International Quality Convention held in Paris this year. The award constituted by the B.I.D (Business Initiatives Directions), recognizes Lotus for “Commitment to Quality, Leadership, Technology, and Innovation, thereby representing success for India in the business world.”
The award is truly an achievement for our company and country, as it’s the first time an Indian CRO has been recognised by B.I.D, which is currently the most important private organization in the world presenting a Quality Award.
Team Lotus is proud of having earned the ISLQ International Star for Leadership in Quality Award that acknowledges our strong commitment to quality and excellence, and we will continue to thrive on our promise. We look forward to continue our journey in continuous improvement of processes, systems and people, and to deliver quality in all what we do.