Lotus owes its buoyancy to three fundamental principles, which are part of its DNA: its dedication and commitment, quality and performance, and its ability to provide the highest level of customer satisfaction.
We know that it is our quality – quality in our services, operations, people and relationships that has delighted customers for years. This customer satisfaction has resulted in sponsors considering Lotus Labs as their right partners for all their study requirements.
As a testimony of our commitment to quality and excellence, Lotus Labs has been awarded the prestigious “International Star for Leadership in Quality Award”(ISLQ) in the Gold category held in Paris in the year 2011. The award constituted by the B.I.D (Business Initiatives Directions), recognizes Lotus Labs for “Commitment to Quality, Leadership, Technology, and Innovation, thereby representing success for India in the business world.”
Lotus Labs has also been recognized as “Best Enterprise” in the field of Clinical Research in 2012 by the European Business Assembly, Socrates Committee, Oxford, UK.
The awards are truly an achievement for our company and country, as it is the first time that an Indian CRO has been recognized by B.I.D and European Business Assembly, which are currently, important private organizations in the world presenting Leadership Awards.
Team Lotus is proud of having earned these laurels that acknowledges our strong commitment to quality & excellence and will continue to thrive on our promise. We look forward to this journey in continuously improving our processes, systems and people to deliver quality in all our activities.